Katrina Tuisamatatele Hickam serves as Executive Vice President, Operations, responsible for supporting the successful execution of all projects across the division. She brings more than 25 years’ experience in Federal and Private sector markets with a focus on applying IT and lean process engineering to improve decision making and deliver intuitive and powerful products/solutions.
Katrina’s experience includes 12 years’ tenure at the Department of Veterans Affairs (VA), where she held multiple leadership positions. Most recently, she served as the Director of the Health Portfolio, in which role she led and managed the IT planning and execution of more than 140 projects and 350 healthcare products, and managed budgets in excess of $450M. Her strategic leadership improved program development, increased operational excellence, and positioned the VA to expand its programming to reach more Veterans, their families, and their caregivers.
Prior to her role as Health Portfolio Director, Katrina served as the Community Care Portfolio Manager, in which role she led all IT planning efforts of over forty projects across multiple portfolios, ensuring the continuous improvement of the Veteran experience.
Katrina holds a Bachelor’s degree in IT and Psychology, from the University of Mary Hardin-Baylor.