August 2018

Award Winning Real-Time Feedback Program Delivers Better Patient Engagement to the Department of Veterans Affairs (VA)

Medallia and Halfaker partner to deliver improved patient care to more than 9 million Veterans who rely on VA for services and support

SAN MATEO, CA, and ARLINGTON, VA, August 16, 2018— Halfaker and Associates, LLC (, a technology solutions provider within the Federal Government’s health, intelligence, defense and security sectors has partnered with Medallia, Inc. (, the global leader in customer experience management software, and Deloitte (, the market leader in customer experience, to transform how VA measures, collects, and acts upon Veteran and employee feedback through the Veteran Oriented Interactive Customer […]